Responsible Gaming

Light & Wonder considers responsible gaming to be a cornerstone of our business philosophy, corporate social responsibility, and mission. We are dedicated to creating products and services that can be enjoyed responsibly by players around the world. Our global commitment to responsible gaming is based on the following principles of doing what is right for our players, customers, Creators, the communities in which we live and work, and our stakeholders:

Our Responsible Gaming priorities:

  • Educate and train our employees as appropriate to their roles about responsible gaming policies and best practices
  • Support public education and awareness campaigns and our global responsibility to ensure our games, technology and programs align with a healthy world of play
  • Work with all stakeholders to prevent underage gaming
  • Comply with the AGA’s Responsible Gaming Code of Conduct for advertising and marketing
  • Collaborate with our operator customers to establish responsible gaming best practices
  • Support industry and customer facing organizations dedicated to helping those with a gambling problem

Our Commitment to Industry & Community

We are proud to support a variety of industry and community organizations and initiatives that advocate for Responsible Gaming.

We are actively engaged in a variety of responsible gaming organizations and serve on boards and committees including the International Center for Responsible Gaming (ICRG); American Gaming Association(AGA)Responsibility Committee; American Gaming Equipment & Manufacturing (AGEM)Responsible Gaming Committee; National Council on Problem Gaming (NCPG) Responsibility Committee; Industry Group for Responsible Gaming (IGRG); European Association for the Study of Gambling (EASG); the Nevada Resort Association Corporate Social Responsibility Committee and more.

We sponsor observances and education campaigns such as the AGA’s Responsible Gaming Education Week (RGEW) and Industry Group for Responsible Gaming (IGRC) Responsible Gambling Week to demonstrate the Company’s global commitment to responsible gaming across the business, for our customers and our employees.

Another key responsible gaming innovation is our Pre-Commitment software. The proprietary software provides players a tool to personalize a gaming budget and make informed decisions at the casino. Pre-Commitment delivers enrolled patrons an on-demand view of time played and spent by day, week, month and year. Players also receive automatic notifications at the EGM when approaching their set budget. Pre-Commitment is currently installed in 60+ casinos located in Australia, Canada, New Zealand and the U.S.

Light & Wonder has a global responsibility to ensure our games, technology and programs align with a healthy world of play. To mitigate problem gambling, the company complies with all regulatory requirements in every jurisdiction where it does business. Light & Wonder offers the first and only responsible gaming (RG) technology in the United States. The Company worked closely with the state of Massachusetts to develop and implement “PlayMyWay,” an innovative budgeting tool for casino players. A custom-designed application developed by Light & Wonder, PlayMyWay is intended to help players make decisions about gambling and allow them to monitor and understand their playing behavior in real time.